Terms & Conditions

Welcome to Unique Diamond LLC. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

General

  • These Terms govern your use of our website and services, including online shopping, wholesale orders, and logistics solutions.

  • By placing an order, you confirm that you are at least 18 years old or using our platform under parental/guardian supervision.

Products & Services

  • We strive to ensure product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them at any time.

  • Availability of products is subject to stock levels. Orders may be cancelled if an item becomes unavailable.

  • Wholesale orders are subject to separate agreements, including minimum order quantities and business verification.

Pricing & Payment

  • All prices are listed in $ and are subject to change without prior notice.

  • Payment must be completed through our secure payment gateways before order processing.

  • For wholesale and logistics clients, customized billing and payment terms may apply as per agreement

Shipping & Delivery

  • Shipping times may vary depending on location, product availability, and logistics arrangements.

  • We partner with trusted logistics providers to ensure timely and secure delivery.

  • Any delays due to unforeseen circumstances (weather, customs, strikes, etc.) are beyond our control.

Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Certain items (e.g., customized, hygiene-sensitive, or perishable products) may not be eligible for return.

Wholesale & Logistics

  • Wholesale buyers must provide valid business details, including tax identification or reseller permits.

  • Logistics services are provided under separate agreements and subject to operational capacity.

  • We reserve the right to decline or terminate wholesale/logistics accounts if misuse or fraud is detected.

User Responsibilities

  • You agree not to use our website for unlawful activities, spamming, or harmful actions.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Any unauthorized use of your account must be reported immediately.

Intellectual Property

  • All content on our website (logos, text, images, product listings) is the property of Unique Diamond LLC and protected by copyright/trademark laws.

  • You may not copy, reproduce, or use our content without written permission.

Limitation of Liability

  • Unique Diamond LLC shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services.

  • Our maximum liability, in any case, shall not exceed the total value of your purchase or service fee.

Governing Law

  • These Terms & Conditions are governed by the laws of USA.

Changes to Terms

We may update or modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated Terms.